Is this Hilton Shenzhen Shekou Nanhai pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hilton Shenzhen Shekou Nanhai have a swimming pool?

Yes, this Hilton Shenzhen Shekou Nanhai has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hilton Shenzhen Shekou Nanhai?

Best-rates for the Hilton Shenzhen Shekou Nanhai starts from $112 per night with includes Pool, Balcony/Terrace, Business Services, Bar, Child Friendly, Internet, Laundry, Air Conditioner, TV, Wheelchair Accessible, Accessibility, Toiletries, Breakfast, Parking, Pet Friendly, Transportation/Shuttle, Sports/Activities, Bedding/Linens, Spa, Restaurant, Entertainment, Designated Smoking Area, Wellness Facilities, Guest Services, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hilton Shenzhen Shekou Nanhai a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hilton Shenzhen Shekou Nanhai wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hilton Shenzhen Shekou Nanhai is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hilton Shenzhen Shekou Nanhai?

Based on the information reported by the owner or manager, the Hilton Shenzhen Shekou Nanhai indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hilton Shenzhen Shekou Nanhai?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hilton Shenzhen Shekou Nanhai | Hotel in Shenzhen

| 9.2 (1001 Reviews) | Pet Friendly 1 Bathroom

Shekou Hotel | Hilton Shenzhen Shekou Nanhai

Hotel in Shekou, Shenzhen

Luxury Shenzhen hotel connected to a shopping center, steps from Sea World Culture and Art Center
This hotel features 3 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include an indoor pool, a 24-hour health club, and a bar/lounge.
Hilton Shenzhen Shekou Nanhai offers 541 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 46-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include slippers, complimentary toiletries, hair dryers, and children's slippers.

This Shenzhen hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a 24-hour health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 5 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cny 268.0 per stay. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately cny 193.2 to 193.2 for adults, and cny 0 to 193.2 for children fee for in-room wireless internet: cny 40 per 24-hour period (rates may vary) fee for in-room wired internet: cny 40 per 24-hour period (rates may vary) airport shuttle fee: cny 600 per vehicle (one way) pet fee: cny 500 per accommodation (varies based on length of stay) plus cny 500 one-time cleaning fee service animals are exempt from fees rollaway bed fee: cny 268.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 66 lbs per pet) food and water bowls are available pets allowed for an extra charge of cny 500 per accommodation (varies based on length of stay), plus a one-time cleaning fee of cny 500 pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Mark

Nov 5, 2025 06:41:29 PM

Review Score: 6

Summary: The most confusing hotel as it is split into two distinct campuses with different services and options across a road from each other. You need to take a shuttle cart to get between them. It just needs completely splitting as calling it one hotel makes it worse and more confusing. The outdoor pool was closed 'because it is winter'. It was 28C and very humid. The answer... you can use the indoor pool. But can you find it in the other hotel? You can use the other outdoor pool, but you can only do lanes (it's part of the gym) and do you have a swimming cap in your bag as that is mandatory? The kids were disappointed as it is sold as a 'resort hotel'. It isn't anything of the sort. The gym facilities are good but they're mainly sold to the local community and the changing facilities are sooooo confusing. We arrived early afternoon. Can you get food? Anywhere? All eateries are closed but you can walk to the 'other hotel' and get food there. This is supposedly a 5 star hotel. There's no food and no leisure pool. The grounds were completely taken over by weddings so you couldn't use those either... thank goodness for being positioned between the new K11 shopping development and the Seaworld area (not a theme park). Both 10 minutes walk away and with far better options to eat and drink. The Hilton was a let down if I'm honest. There were nice (ageing) rooms. A few blocked drains and a stupid organisation of 'wings' which are separate hotels aside, the place is OK. But not great.

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