Is this Emerald Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Emerald Hotel?

Check-in time for Emerald Hotel starts counting from 12:00 PM and check-out is until 2:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Emerald Hotel have a swimming pool?

No, this Emerald Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Emerald Hotel?

Best-rates for the Emerald Hotel starts from $40 per night with includes Accessibility, Transportation/Shuttle, Business Services, Guest Services, Breakfast, Designated Smoking Area, Wellness Facilities, Internet, Air Conditioner, Balcony/Terrace, Security/Safety, Child Friendly, Laundry, Parking, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Emerald Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Emerald Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Emerald Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Emerald Hotel?

Based on the information reported by the owner or manager, the Emerald Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Emerald Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Emerald Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Emerald Hotel | Hotel in Ternate

8.0 (58 Reviews) | 7 Bathrooms 14 Guests

Hotel in Ternate

Located in Ternate, Emerald Hotel has a restaurant and massage services. With a terrace, the 2-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There is free private parking and the property provides paid airport shuttle service. All guest rooms are equipped with a flat-screen TV with satellite channels, minibar, an electric tea pot, a shower, free toiletries and a desk. Guest rooms feature a closet. Speaking English and Indonesian at the reception, staff are always at hand to help. Sultan Babullah Airport is 2.5 miles away.

Emerald Hotel is located in Ternate.

This 54 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Breakfast, Accessibility, and several others. This is a 2 star rated property and has over 58 reviews with the average score of 8 . Coming to Ternate and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 54 Bedrooms Hotel if you want to learn more about this place in Ternate. These details are authentic, as they are provided by our partner, booking.com.

This Emerald Hotel in Ternate is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Emerald Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Wellness Facilities

Restaurant

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Breakfast in the room

Parking

Free parking

Private Parking

Parking

Activities

Foot massage

Full-body massage

Massage

Neck massage

Back massage

General

Elevator

Non-smoking rooms

Designated smoking area

Air conditioning

Soundproof rooms

Safe

Guest Services

Airport shuttle

Ironing service

Express check-in/out

Daily housekeeping

Fax/Photocopying

Private check-in/out

Laundry

Currency exchange

Airport shuttle (additional charge)

24-hour front desk

Car rental

Baggage storage

Meeting/Banquet facilities

Room service

Dry cleaning

Invoice provided

Internet

Free Wifi

Internet

Wifi

Outdoors

Terrace

Security/Safety

Key card access

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

24-hour security

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

First aid kits available

Cashless payment available

Contactless check-in/out

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Reviews

Value for money:

8.25

Location:

7.88

Staff:

8.44

Facilities:

7.44

Comfort:

8.13

Cleanliness:

7.81

Jainun

Jun 15, 2025 07:00:00 AM

Review Score: 8

Malaysia

Reviewer Type: Couple

Travel Purpose: leisure

Positive: For Ternate it was good hotel. Spacious room, clean and great value for money. A bit far from the main city.

Negative: Nothing

Summary: No regret

See All Reviews

Room Arrangement

Room Info	Facilities
Standard King Room Room Type: Double Room Size: 18 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Toothbrush, Shower cap, Toilet, Towels/Sheets (extra fee), Towels Media & Technology Telephone, Cable channels, Flat-screen TV, TV, Mobile hotspot device, Satellite channels General Tile/Marble floor, Trash cans, Key card access, Key access, Ironing facilities, Air conditioning, Smoke Alarm, Fire extinguisher, Soundproof Living Area Desk Bedroom Walk-in closet, Linens, Wardrobe or closet View View Services Wake-up service Kitchen Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Raised toilet, Upper floors accessible by stairs only, Entire unit wheelchair accessible, Entire unit located on ground floor Room Amenities Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow Layout Window
Standard Twin Room Room Type: Twin Room Size: 18 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Toothbrush, Shower cap, Toilet, Towels/Sheets (extra fee), Towels Media & Technology Telephone, Cable channels, Flat-screen TV, TV, Mobile hotspot device, Satellite channels General Tile/Marble floor, Trash cans, Key card access, Key access, Ironing facilities, Air conditioning, Smoke Alarm, Fire extinguisher, Soundproof Living Area Desk Bedroom Walk-in closet, Linens, Wardrobe or closet View View Services Wake-up service Kitchen Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Raised toilet, Upper floors accessible by stairs only, Entire unit wheelchair accessible, Entire unit located on ground floor Room Amenities Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow Layout Window
Superior King Room Room Type: Double Room Size: 20 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Toothbrush, Shower cap, Toilet, Towels/Sheets (extra fee), Towels Media & Technology Telephone, Cable channels, Flat-screen TV, TV, Mobile hotspot device, Satellite channels General Tile/Marble floor, Trash cans, Key card access, Key access, Ironing facilities, Air conditioning, Smoke Alarm, Fire extinguisher, Soundproof Living Area Desk Bedroom Walk-in closet, Linens, Wardrobe or closet View View, City view Services Wake-up service Kitchen Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Raised toilet, Upper floors accessible by stairs only, Entire unit wheelchair accessible, Entire unit located on ground floor Room Amenities Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow Layout Window
Superior Twin Room Room Type: Twin Room Size: 20 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Toothbrush, Shower cap, Toilet, Towels/Sheets (extra fee), Towels Media & Technology Telephone, Cable channels, Flat-screen TV, TV, Mobile hotspot device, Satellite channels General Tile/Marble floor, Trash cans, Key card access, Key access, Ironing facilities, Air conditioning, Smoke Alarm, Fire extinguisher, Soundproof Living Area Desk Bedroom Walk-in closet, Linens, Wardrobe or closet View View Services Wake-up service Kitchen Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Raised toilet, Upper floors accessible by stairs only, Entire unit wheelchair accessible, Entire unit located on ground floor Room Amenities Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow Layout Window
Deluxe King Room Room Type: Double Room Size: 25 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Toothbrush, Shower cap, Toilet, Towels/Sheets (extra fee), Towels General Tile/Marble floor, Trash cans, Lockers, Key card access, Key access, Ironing facilities, Air conditioning, Safe, Smoke Alarm, Fire extinguisher, Soundproof Media & Technology Telephone, Cable channels, Flat-screen TV, TV, Mobile hotspot device, Satellite channels Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk Bedroom Walk-in closet, Linens, Wardrobe or closet View View, City view Services Wake-up service Accessibility Accessible by elevator, Upper floors accessible by elevator, Raised toilet, Upper floors accessible by stairs only, Entire unit wheelchair accessible, Entire unit located on ground floor Room Amenities Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow Layout Window
Deluxe Twin Room Room Type: Twin Room Size: 25 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Toothbrush, Shower cap, Toilet, Towels/Sheets (extra fee), Towels General Tile/Marble floor, Trash cans, Lockers, Key card access, Key access, Ironing facilities, Air conditioning, Safe, Smoke Alarm, Fire extinguisher, Soundproof Media & Technology Telephone, Cable channels, Flat-screen TV, TV, Mobile hotspot device, Satellite channels Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk Bedroom Walk-in closet, Linens, Wardrobe or closet View View, City view Services Wake-up service Accessibility Accessible by elevator, Upper floors accessible by elevator, Raised toilet, Upper floors accessible by stairs only, Entire unit wheelchair accessible, Entire unit located on ground floor Room Amenities Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow Layout Window
Large Double Room Room Type: Double Room Size: 30 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Toothbrush, Shower cap, Toilet, Towels/Sheets (extra fee), Towels General Tile/Marble floor, Trash cans, Lockers, Key card access, Key access, Ironing facilities, Air conditioning, Safe, Smoke Alarm, Fire extinguisher, Soundproof Media & Technology Telephone, Cable channels, Flat-screen TV, TV, Mobile hotspot device, Satellite channels Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk Bedroom Walk-in closet, Linens, Wardrobe or closet View View, City view Services Wake-up service Accessibility Accessible by elevator, Upper floors accessible by elevator, Raised toilet, Upper floors accessible by stairs only, Entire unit wheelchair accessible, Entire unit located on ground floor Room Amenities Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow Layout Window

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Emerald Hotel | Hotel in Ternate

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