Polana Serena Hotel | Hotel in Maputo

| 8.8 (243 Reviews) |  1 Bathroom
Maputo Hotel | Polana Serena Hotel

Hotel in Maputo

Luxury hotel with 3 restaurants and a full-service spa
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
Polana Serena Hotel offers 153 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Maputo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.


An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

Guests under 14 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: noon; check-in end time: midnight late check-in fee: 75-percent of room rate for check-in between midnight and 6:00 am late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 10:00 am
Child Policy
Children are welcome. free cribs (infant beds)!
Payment Policy
Airport shuttle fee: mzn 200 per person (one way) late check-in fee: 75-percent of room rate for check-in between midnight and 6:00 am the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve high chair property registration number 400000611 safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Yolanda
Oct 19, 2025 03:52:20 PM
Review Score:   8
Summary: Had a lovely facial at the spa. The staff there were excellent. There is also a decent gym to use. The staff in La Veranda restaurant could do with a bit more training, but they do try hard!
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