Is this Changshu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Changshu hotel have a swimming pool?

Yes, this Changshu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Changshu hotel?

Best-rates for the Changshu hotel starts from $99 per night with includes Air Conditioner, Wheelchair Accessible, Business Services, Bar, Guest Services, Child Friendly, Parking, Pool, Spa, Wellness Facilities, Toiletries, Internet, Accessibility, Security/Safety, Bedding/Linens, Restaurant, Breakfast, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Changshu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Changshu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Changshu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Changshu hotel?

Based on the information reported by the owner or manager, the Changshu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Changshu hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Changshu hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hyatt Regency Changshu Kuncheng Lake | Hotel in Suzhou

| 10.0 (5 Reviews) | 1 Bathroom

Changshu Hotel | Hyatt Regency Changshu Kuncheng Lake

Hotel in Changshu, Suzhou

Art Deco hotel with 4 restaurants and a steam room
This smoke-free hotel features 4 restaurants, an indoor pool, and a steam room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Change of towels is available on request.
Hyatt Regency Changshu Kuncheng Lake offers 289 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a steam room.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Bathrobes

Hair dryer

Shower/tub combination

Private bathroom

Bidet

Free toiletries

Towels

Bedroom

Premium bedding

Pillow menu

Bed sheets

Down comforter

Air conditioning

Free cribs/infant beds

Soundproofing

Phone

Window screens

Desk chair

Desk

Local maps

Safe

Connecting rooms available

Slippers

Children's slippers

Breakfast

4 restaurants

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 158 per person

Free bottled water

Minibar

Parking

Wheelchair-accessible parking available

Free secured, covered self parking on site

Accessibility

Wheelchair-accessible registration desk height (inches): 40

Wheelchair-accessible parking

Wheelchair-accessible concierge desk

Wheelchair accessible (may have limitations)

Elevator

Area rugs in room

Elevator door width (inches): 40

Wheelchair-accessible registration desk

1 on-site accessible parking spaces

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Steam room

Indoor pool

Entertainment

Cable channels

Premium channels

65-inch LCD TV

General

Lockers available

Ballroom

Reception hall

ATM/banking services

Banquet hall

Elevator

Front-desk safe

English

Chinese (Mandarin)

Smoke-free property

TV in lobby

Guest Services

Free cribs/infant beds

Soundproofed rooms

Indoor pool

Laundry facilities

Laundry facilities

24-hour front desk

Daily housekeeping

Concierge services

Tour/ticket assistance

Change of towels (on request)

Wedding services

Dry cleaning service

Change of bedsheets (on request)

Luggage storage

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 158 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay, apple pay, and wechat pay safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, mobile payments, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Brian

Oct 29, 2024 11:11:40 AM

Review Score: 10

Summary: Very nice hotel. Will come back for sure.

See All Reviews

Room Arrangement

Room Info	Facilities
Club Room, 1 King Bed, Lake View (Club Access) Room Size: 431 square feet m² 1 King Bed	General Square meters - 40, Ping - 12, Lake view, Bed count minimum 1, Bed count maximum 1, Square feet - 431
Club Room, Multiple Beds, Lake View (Club Access) Room Size: 431 square feet m² 3 Twin Beds and Double Sofa Bed	General Square meters - 40, Ping - 12, Lake view, Bed count maximum 3, Square feet - 431, Bed count minimum 3
Deluxe Suite, Multiple Beds, Lake View Room Size: m² 2 King Beds	General Dining table, Turndown service, Lake view, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed Room Size: 431 square feet m² 1 King Bed	General Square meters - 40, Height-adjustable showerhead, Ping - 12, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1, Square feet - 431, Accessible bathtub, Portable bathtub seat
Club Room, 1 King Bed (Club Access) Room Size: 431 square feet m² 1 King Bed	General Square meters - 40, Ping - 12, Bed count minimum 1, Bed count maximum 1, Square feet - 431
Club Room, Multiple Beds (Club Access) Room Size: 431 square feet m² 3 Twin Beds and Double Sofa Bed	General Square meters - 40, Ping - 12, Bed count maximum 3, Square feet - 431, Bed count minimum 3
Room, Multiple Beds, Lake View Room Size: 431 square feet m² 3 Twin Beds and Double Sofa Bed	General Square meters - 40, Ping - 12, Lake view, Bed count maximum 3, Square feet - 431, Bed count minimum 3
Suite, 1 King Bed, Lake View Room Size: 753 square feet m² 1 King Bed	General Square feet - 753, Turndown service, Square meters - 70, Lake view, Bed count minimum 1, Bed count maximum 1, Ping - 21
Deluxe Suite, 1 King Bed, Lake View Room Size: 753 square feet m² 1 King Bed	General Square feet - 753, Dining table, Turndown service, Square meters - 70, Lake view, Bed count minimum 1, Bed count maximum 1, Ping - 21
Executive Suite, 1 King Bed, Lake View Room Size: 1249 square feet m² 1 King Bed	General Dining table, Turndown service, Square meters - 116, Square feet - 1249, Ping - 35, Lake view, Bed count minimum 1, Bed count maximum 1
Room, Multiple Beds Room Size: 431 square feet m² 3 Twin Beds and Double Sofa Bed	General Square meters - 40, Ping - 12, Bed count maximum 3, Square feet - 431, Bed count minimum 3
Room, 1 King Bed, Lake View Room Size: 431 square feet m² 1 King Bed	General Square meters - 40, Ping - 12, Lake view, Bed count minimum 1, Bed count maximum 1, Square feet - 431
Deluxe Room, Multiple Beds, Lake View Room Size: 1249 square feet m² 3 Twin Beds and Double Sofa Bed	General Square meters - 116, Square feet - 1249, Ping - 35, Lake view, Bed count maximum 3, Bed count minimum 3