Is this Futian Shangri-La Shenzhen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Futian Shangri-La Shenzhen?

Check-in time for Futian Shangri-La Shenzhen starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Futian Shangri-La Shenzhen have a swimming pool?

Yes, this Futian Shangri-La Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Futian Shangri-La Shenzhen?

Best-rates for the Futian Shangri-La Shenzhen starts from $143 per night with includes Breakfast, Child Friendly, Bar, Pool, Bedding/Linens, Restaurant, Guest Services, Hot Tub, Air Conditioner, Accessibility, Spa, Toiletries, Barbecue/Outdoor Cooking, TV, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Business Services, Wellness Facilities, Internet, Laundry, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Futian Shangri-La Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Futian Shangri-La Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Futian Shangri-La Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Futian Shangri-La Shenzhen?

Based on the information reported by the owner or manager, the Futian Shangri-La Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Futian Shangri-La Shenzhen?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Futian Shangri-La Shenzhen | Hotel in Shenzhen

| 9.0 (832 Reviews) | 1 Bathroom

Futian CBD Hotel | Futian Shangri-La Shenzhen

Hotel in Futian CBD, Shenzhen

Luxury hotel with 4 restaurants and a full-service spa
This smoke-free hotel features 4 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Futian Shangri-La Shenzhen offers 528 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathrobes

Towels

Separate bathtub and shower

Designer toiletries

Bathroom (partially open)

Bedroom

Bed sheets

Premium bedding

Pillow menu

Blackout drapes/curtains

Free cribs/infant beds

Air conditioning (climate-controlled)

Safe

Soundproofing

Iron/ironing board

Slippers

Desk

Connecting rooms available

Laptop-friendly workspace

Phone

Turndown service

Breakfast

24-hour room service

Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 190-190 for adults and CNY 0-95 for children

4 restaurants and 1 coffee shop/cafe

1 bar

Coffee/tea in common area(s)

Free bottled water

Minibar

Parking

Limited onsite parking

Wheelchair-accessible parking available

Electric car charging station on site

24-hour roundtrip airport shuttle (surcharge)

Limo/town car service

Free self parking on site

Accessibility

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Wheelchair-accessible registration desk

Wheelchair-accessible pool

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Elevator

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Braille signage

Wheelchair-accessible public washroom

Wheelchair-accessible spa

Wheelchair-accessible parking

Activities

Indoor pool

Full-service spa

Fitness center

Sauna

Steam room

Entertainment

Flat-screen TV

Premium channels

Cable/satellite channels

General

Conference space

Business center

Banquet hall

Ballroom

Elevator

ATM/banking services

Free newspapers in lobby

Front-desk safe

Chinese (Cantonese)

English

Malay

Chinese (Mandarin)

Smoke-free property

Guest Services

Indoor pool

Laundry facilities

Soundproofed rooms

Babysitting (surcharge)

Free cribs/infant beds

Snack bar/deli

Tour/ticket assistance

Laundry facilities

Daily housekeeping

Porter/bellhop

24-hour front desk

Wedding services

Concierge services

Dry cleaning service

Luggage storage

Hair salon

Turndown service

Multilingual staff

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

BBQ grill(s)

Pool sun loungers

Terrace

Spa

Massage - deep-tissue

Massage/treatment rooms

Body scrubs

8 treatment rooms

Steam room

Aromatherapy

Massage - hot stone

Facials

Hot tub

Reflexology

Sauna

Spa open daily

Body wraps

Body treatments

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for cny 408 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 190 to 190 for adults, and cny 0 to 95 for children airport shuttle fee: cny 600 per vehicle (one way) rollaway bed fee: cny 408 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. this property accepts credit cards and cash

Reviews

Dorothy

Nov 29, 2025 07:56:12 PM

Review Score: 6

Summary: Poor front office staff, she said if I want to secure a room, given I have made my reservation, I should pay the previous night to hold the room. Thou all I am requesting is a connecting room and checking in at 2pm.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 2 Twin Beds, City View Room Size: 484 square feet m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 484, Ping - 14, Extra bed count 1, Square meters - 45, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 2 Twin Beds Room Size: 484 square feet m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 484, Ping - 14, Wheelchair accessible, Extra bed count 1, Square meters - 45, Bed count minimum 2, City view, Bed count maximum 2
Horizon Premier King Room with Executive Lounge Access Room Size: 753 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 753, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Extra bed count 0, Separate dining area, Number of bathrooms - 1, Ping - 21, Square meters - 70, Espresso maker, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Horizon Club Twin Room with Executive Lounge Access Room Size: 484 square feet m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Square feet - 484, Ping - 14, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Espresso maker, Bed count minimum 2, City view, Bed count maximum 2
Executive Suite, 1 King Bed Room Size: 1076 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Ping - 30, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Square feet - 1076, Espresso maker, Separate sitting area, Bed count minimum 1, Square meters - 100, Bed count maximum 1, City view
Deluxe Room, 1 King Bed Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 484, Ping - 14, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, City view
Horizon Premier Twin Room with Executive Lounge Access Room Size: 753 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 753, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Separate dining area, Number of bathrooms - 1, Ping - 21, Square meters - 70, Espresso maker, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2
Horizon Club King Room with Executive Lounge Access Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Square feet - 484, Ping - 14, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Espresso maker, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 1 King Bed, City View Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 484, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, City view