Ensana Hvězda - Imperiál - Neapol | Hotel in Mariánské Lázně

| 8.3 (516 Reviews) |   Pet Friendly  9 Bathrooms  17 Guests
Marianske Lazne Hotel | Ensana Hvězda - Imperiál - Neapol

Hotel in Marianske Lazne, Mariánské Lázně

Located in Mariánské Lázně and with Colonnade by the Singing Fountain reachable within a 3-minute walk, Ensana Hvězda - Imperiál - Neapol provides a tour desk, allergy-free rooms, a terrace, free WiFi and a restaurant. A sauna and a ski equipment rental service are available for guests. The hotel has an indoor pool, fitness center, evening entertainment and room service. All rooms at the hotel come with a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with free toiletries and a hairdryer. The rooms feature a desk. Ensana Hvězda - Imperiál - Neapol offers a buffet or continental breakfast. You can play table tennis at this 4-star hotel, and the area is popular for hiking and skiing. Speaking Czech, German and Russian at the reception, staff are always on hand to help. The Singing Fountain is a 5-minute walk from the accommodation, while Castle and Chateau Bečov nad Teplou is 12 miles away. Karlovy Vary International Airport is 24 miles from the property, and the property offers a paid airport shuttle service.

Ensana Hvězda - Imperiál - Neapol is located in Mariánské Lázně.

This 48 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Wheelchair Accessible, Ocean View, and several others. This is a 4 star rated property and has over 516 reviews with the average score of 8.3 . Coming to Mariánské Lázně and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 48 Bedrooms Hotel if you want to learn more about this place in Mariánské Lázně. These details are authentic, as they are provided by our partner, booking.com.

This Ensana Hvězda - Imperiál - Neapol in Mariánské Lázně is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Ensana Hvězda - Imperiál - Neapol”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Kids' meals
  • Special diet meals (on request)
  • Wine/Champagne
  • Fruit
  • Coffee house on site
Parking
  • Private Parking
  • Parking
  • Parking on site
  • Parking garage
Accessibility
  • Wheelchair accessible
Activities
  • Spa
  • Horseback riding
  • Fitness center
  • Bowling
  • Cycling
  • Tour or class about local culture
  • Temporary art galleries
  • Beauty services
  • Evening entertainment
  • Spa lounge/Relaxation area
  • Locker rooms
  • Haircut
  • Tennis court
  • Pedicure
  • Ping-pong
  • Walking tours
  • Skiing
  • Massage
  • Spa facilities
  • Golf course (within 2 miles)
  • Hot tub/Jacuzzi
  • Indoor pool
  • Facial treatments
  • Racquetball
  • Spa/Wellness packages
  • Manicure
  • Indoor pool (year-round)
  • Hiking
  • Hair coloring
  • Fitness classes
  • Sauna
  • Hair treatments
  • Fitness
  • Live music/Performance
Entertainment
  • Outdoor play equipment for kids
General
  • Facilities for disabled guests
  • Hypoallergenic room available
  • Smoke-free property
  • Heating
  • Non-smoking rooms
  • Elevator
  • Pet friendly
Guest Services
  • Packed lunches
  • Daily housekeeping
  • Dry cleaning
  • 24-hour front desk
  • Fax/Photocopying
  • Ironing service
  • Vending machine (drinks)
  • Babysitting/Child services
  • Car rental
  • Baggage storage
  • Laundry
  • Vending machine (snacks)
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Hair/Beauty salon
  • Room service
  • Tour desk
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor furniture
  • Terrace
Security/Safety
  • Key card access
  • Smoke alarms
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Face masks for guests available
  • First aid kits available
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Skiing
  • Ski rental on site
  • Ski school
  • Ski pass vendor
Spa
  • Swimming pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Partially refundable
Pet Policy
Pets are allowed and charges may apply.

When booking more than 9 rooms, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.22
Location:
9.21
Staff:
8.5
Facilities:
8.81
Comfort:
8.91
Cleanliness:
9.03
Maya
Apr 19, 2026 07:00:00 AM
Review Score:   10
Czech Republic
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Neapol - Superior Double or Twin Room with Wellness and Fitness Access - Annex
Room Type: Twin/Double
Room Size: 20 m2
1 Full bed(s) Bed
Neapol - Superior Double or Twin Room with Wellness and Fitness Access - Annex

General

Safe, Smoke Alarm, Trash cans, Key card access, Heating, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV

Bathroom

Shampoo, Private bathroom, Free toiletries, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower cap

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed

Kitchen

Wine glasses

Layout

Window

Exclusive services

Free spa access, Free gym access
Imperial - Superior Plus Double or Twin Room with Wellness and Fitness Access
Room Type: Twin/Double
Room Size: 20 m2
1 Full bed(s) Bed
Imperial - Superior Plus Double or Twin Room with Wellness and Fitness Access

Bathroom

Shampoo, Free toiletries, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower cap

General

Safe, Smoke Alarm, Trash cans, Key card access, Heating, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed

Kitchen

Wine glasses

Layout

Window

Exclusive services

Free spa access, Free gym access
Imperial - Superior Plus Single Room with Wellness and Fitness Access
Room Type: Single
Room Size: 15 m2
1 Twin bed(s) Bed
Imperial - Superior Plus Single Room with Wellness and Fitness Access

Bathroom

Shampoo, Free toiletries, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower cap

General

Safe, Smoke Alarm, Trash cans, Key card access, Heating, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed

Kitchen

Wine glasses

Layout

Window

Exclusive services

Free spa access, Free gym access
Hvezda - Premium Double or Twin Room with Wellness and Fitness Access
Room Type: Twin/Double
Room Size: 20 m2
1 Full bed(s) Bed
Hvezda - Premium Double or Twin Room with Wellness and Fitness Access

Bathroom

Shampoo, Free toiletries, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower cap

General

Safe, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Hypoallergenic, Heating, Iron

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed

Kitchen

Wine glasses

Layout

Window

Exclusive services

Free spa access, Free gym access
Hvezda - Premium Single Room with Wellness and Fitness Access
Room Type: Single
Room Size: 15 m2
1 Twin bed(s) Bed
Hvezda - Premium Single Room with Wellness and Fitness Access

Bathroom

Shampoo, Free toiletries, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower cap

General

Safe, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Hypoallergenic, Heating, Iron

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed

Kitchen

Wine glasses

Layout

Window

Exclusive services

Free spa access, Free gym access
Hvezda - Junior Suite with Wellness and Fitness Access
Room Type: Twin/Double
Room Size: 22 m2
1 Full bed(s) Bed
Hvezda - Junior Suite with Wellness and Fitness Access

Food & Drink

Tea/Coffee maker

General

Safe, Smoke Alarm, Trash cans, Key card access, Heating, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower cap

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed

Kitchen

Wine glasses

Exclusive services

Free spa access, Free gym access
Special Offer - Superior Double or Twin Room with Wellness Package
Room Type: Twin/Double
Room Size: 20 m2
2 Twin bed(s) Bed
Special Offer - Superior Double or Twin Room with Wellness Package

General

Safe, Smoke Alarm, Trash cans, Key card access, Heating, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV

Bathroom

Shampoo, Private bathroom, Free toiletries, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower cap

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed

Kitchen

Wine glasses
Special Offer - Premium Double or Twin Room with Wellness Package
Room Type: Twin/Double
Room Size: 20 m2
2 Twin bed(s) Bed
Special Offer - Premium Double or Twin Room with Wellness Package

Bathroom

Shampoo, Free toiletries, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower cap

General

Safe, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Hypoallergenic, Heating, Iron

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed

Kitchen

Wine glasses
Special Offer - Superior Plus Double or Twin Room with Wellness Package
Room Type: Twin/Double
Room Size: 20 m2
2 Twin bed(s) Bed
Special Offer - Superior Plus Double or Twin Room with Wellness Package

Bathroom

Shampoo, Free toiletries, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower cap

General

Safe, Smoke Alarm, Trash cans, Key card access, Heating, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed

Kitchen

Wine glasses

FAQ's

Is this Marianske Lazne hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Marianske Lazne hotel?

Check-in time for Marianske Lazne hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Marianske Lazne hotel have a swimming pool?

Yes, this Marianske Lazne hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Marianske Lazne hotel?

Best-rates for the Marianske Lazne hotel starts from $189 per night with includes Entertainment, Breakfast, Parking, Balcony/Terrace, Security/Safety, Fireplace/Heating, Child Friendly, Hot Tub, Internet, Laundry, Pet Friendly, Skiing, View, Wheelchair Accessible, Ocean View, Oceanfront, Transportation/Shuttle, Wellness Facilities, Guest Services, Pool, Private Pool, Accessibility, Sports/Activities, Spa, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Marianske Lazne hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Marianske Lazne hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Marianske Lazne hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Marianske Lazne hotel?

Based on the information reported by the owner or manager, the Marianske Lazne hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Marianske Lazne hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD189
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