Is this Santurce resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Santurce resort?

Check-in time for Santurce resort starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Santurce resort have a swimming pool?

Yes, this Santurce resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Santurce resort?

Best-rates for the Santurce resort starts from $329 per night with includes Kitchen, Air Conditioner, Designated Smoking Area, Accessibility, Transportation/Shuttle, Spa, Laundry, View, Ocean View, Sports/Activities, Wellness Facilities, Toiletries, Guest Services, Breakfast, Child Friendly, Parking, Wheelchair Accessible, Hot Tub, Internet, Business Services, Bedding/Linens, Restaurant, Bar, Entertainment, Pool, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Santurce resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Santurce resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santurce resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Santurce resort?

Based on the information reported by the owner or manager, the Santurce resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Santurce resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

DoubleTree by Hilton San Juan | Resort in San Juan

| 9.0 (1009 Reviews) | 1 Bathroom

Santurce Resort | DoubleTree by Hilton San Juan

Resort in Santurce, San Juan

Art Deco San Juan resort connected to a shopping center, steps from Calle Loiza
3 restaurants, a full-service spa, and an outdoor pool are available at this resort. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and 2 coffee shops/cafes.
DoubleTree by Hilton San Juan offers 184 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, bathrobes, and complimentary toiletries.

This San Juan resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A 24-hour health club and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 4 pm; check-in end time: midnight contactless check-in available minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately usd 3.00 to 22.00 per person self parking fee: usd 25 per day (in/out privileges) valet parking fee: usd 30 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

DEBORAH

Dec 8, 2025 04:47:39 PM

Review Score: 6

Summary: The hotel was so cold inside. Could not regulate the thermostat in my room so I turned it off completely. The staff was nice and the room was comfortable, but a little worn out. Pillows were flat and old. Furniture outdated. They provided a coffee pot with cups and coffee, but no stir sticks, creamer or napkins. Shower worked, but handle was hard to turn.

See All Reviews

Check Resort Availability

Nightly rates from:

USD329

Price Details

You will be redirected to

Hot Deal - It has been viewed 54 times today

Not the right fit? Check out our other properties in Santurce

Places to Stay Near Santurce, San Juan

Sort by

Steps away from the beach, this fully stocked house is perfect for your group!

From US $912

9.8 (245 Reviews)

House

Steps away from the beach, this fully stocked house is perfect for your group!

Air Conditioner
Parking
Pool

When do you want to travel?

DoubleTree by Hilton San Juan | Resort in San Juan

Available rates:

Resort in Santurce, San Juan

Amenities

Policies

Reviews

Reviews

Price Details

Places to Stay Near Santurce, San Juan

Popular Vacation Rental Destinations

Recently Booked Resort

Photos of DoubleTree by Hilton San Juan in Santurce

Price Details