Alpen Resort & Spa | Hotel in Zermatt

| 9.2 (2313 Reviews) |   Pet Friendly  6 Bathrooms  21 Guests
Zermatt Hotel | Alpen Resort & Spa

Hotel in Zermatt

Located close to the ski elevators in Zermatt, Alpen Resort & Spa features a restaurant, and spacious rooms with cable TV. WiFi in the entire building and transport from Zermatt Train Station from 07:00 o'clock to 21:00 o'clock are both offered for free. There is also an outdoor tennis court on site . Swiss cuisine and a selection of wines are served in the Matterhorn Restaurant. All rooms come with a mini-bar and tea and coffee making facilities. Private bathrooms include a hairdryer, bathrobes and slippers. Guests can also make use of a ski storage room with a ski boot dryer and personal ski lockers. An Internet corner is available in the lobby. There is a Grill restaurant "Hornox" for meat and vegan dishes.

Alpen Resort & Spa is located in Zermatt.

This 56 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Sports/Activities, Fireplace/Heating, and several others. This is a 4 star rated property and has over 2313 reviews with the average score of 9.2 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 56 Bedrooms Hotel if you want to learn more about this place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Alpen Resort & Spa in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alpen Resort & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Pet Friendly
Pool
Designated Smoking Area
View
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Bar
  • Special diet meals (on request)
  • Kids' meals
Parking
  • Electric vehicle charging station
  • Parking
  • Parking garage
  • Accessible parking
Activities
  • Fitness center
  • Game room
  • Pool table
  • Darts
  • Skiing
  • Spa
  • Playground
  • Tennis court
  • Ping-pong
  • Hot tub/Jacuzzi
  • Turkish/Steam Bath
  • Indoor pool (year-round)
  • Fitness
  • Sauna
  • Hiking
  • Indoor pool
General
  • Heating
  • Family rooms
  • Safe
  • Wifi in all areas
  • Elevator
  • Smoke-free property
  • Non-smoking rooms
  • Pet friendly
  • Designated smoking area
Guest Services
  • Packed lunches
  • Fax/Photocopying
  • Shuttle service (free)
  • Currency exchange
  • Pet basket
  • Laundry
  • Pet bowls
  • Airport shuttle
  • Baggage storage
  • Valet parking
  • Tour desk
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Room service
  • Shuttle service
  • Ironing service
  • Concierge
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
  • Terrace
  • Garden
Security/Safety
  • 24-hour security
  • Key card access
  • Smoke alarms
  • Key access
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • First aid kits available
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
Skiing
  • Ski storage
  • Ski pass vendor
Spa
  • Rooftop pool
  • Heated pool
  • Plunge pool
  • Kids' pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed and charges may apply.

Please note that zermatt is a car-free village. you can park your car in täsch (indoor parking) and continue to zermatt by train or taxi, alpen resort hotel offers transfers from zermatt train station to the hotel free of charge daily from 07:00 until 21:00, please note that the rate for an extra bed includes breakfast, when booking 5 rooms or more, different policies and additional supplements may apply.swimming pool: closed from mon, nov 2, 2026 until fri, nov 6, 2026, swimming pool: closed from mon, nov 2, 2026 until fri, nov 6, 2026, spa/wellness center is closed from 2026-11-06 until 2026-11-02, sauna is closed from 2026-11-06 until 2026-11-02, fitness center is closed from 2026-11-06 until 2026-11-02, hot tub/jacuzzi is closed from 2026-11-06 until 2026-11-02

Reviews

Value for money:
8.64
Location:
9.13
Staff:
9.04
Facilities:
9.39
Comfort:
9.41
Cleanliness:
9.4
Michelle
Feb 3, 2026 08:00:00 AM
Review Score:   10
South Africa
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Breakfast was great, staff super friendly!
Summary: Great resort with good facilities and very friendly staff.
See All Reviews

Room Arrangement

Room Info Facilities
Panorama Double Room with Matterhorn View
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar

Bathroom

Slippers, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Shower, Bathtub or shower, Shampoo, Private bathroom, Toilet

General

Heating, Key card access, Iron, Safe, Lockers, Trash cans, Smoke Alarm, Key access, Fan, Carpeted, Hypoallergenic, Laptop safe, Fire extinguisher, Ironing facilities

Media & Technology

Cable channels, Radio, TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Outdoor furniture, Balcony

Living Area

Sitting area, Sofa, Desk

View

Mountain view, Landmark view, View

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Sofa bed, Adapter, Feather pillow, Clothes rack, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Double Room
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar

Bathroom

Slippers, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Shower, Bathtub or shower, Shampoo, Private bathroom, Toilet

General

Heating, Key card access, Iron, Safe, Lockers, Trash cans, Smoke Alarm, Key access, Fan, Hardwood or parquet floors, Hypoallergenic, Laptop safe, Fire extinguisher, Ironing facilities

Media & Technology

Cable channels, Radio, TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Sofa, Desk

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

View

Mountain view, Garden view

Outdoors

Outdoor furniture, Terrace

Accessibility

Accessible by elevator, Entire unit located on ground floor

Room Amenities

Sofa bed, Adapter, Feather pillow, Clothes rack, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Panoramic Family Room Matterhorn View
Room Type: Family
Room Size: 30 m2
4 Twin bed(s) Bed
2 Queen bed(s) Bed
Panoramic Family Room Matterhorn View

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar

Bathroom

Slippers, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Shower, Bathtub or shower, Shampoo, Private bathroom, Toilet

General

Heating, Key card access, Iron, Safe, Lockers, Trash cans, Smoke Alarm, Key access, Fan, Carpeted, Hypoallergenic, Laptop safe, Fire extinguisher, Ironing facilities

Media & Technology

Cable channels, Radio, TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Outdoor furniture, Balcony

Living Area

Sitting area, Sofa, Desk

View

Mountain view, Landmark view, View

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Sofa bed, Adapter, Feather pillow, Clothes rack, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Single Room
Room Type: Single
Room Size: 14 m2
1 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar

Bathroom

Slippers, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Shower, Bathtub or shower, Shampoo, Private bathroom, Toilet

General

Heating, Key card access, Iron, Safe, Lockers, Trash cans, Smoke Alarm, Key access, Fan, Carpeted, Hardwood or parquet floors, Hypoallergenic, Laptop safe, Fire extinguisher, Ironing facilities

Media & Technology

Cable channels, Radio, TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

View

Mountain view, Garden view

Outdoors

Outdoor furniture, Terrace

Accessibility

Entire unit located on ground floor

Room Amenities

Adapter, Feather pillow, Clothes rack, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Family Room with extra Bedroom
Room Type: Triple
Room Size: 30 m2
3 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar

Bathroom

Slippers, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Shower, Bathtub or shower, Shampoo, Private bathroom, Toilet

General

Heating, Key card access, Iron, Safe, Lockers, Trash cans, Smoke Alarm, Key access, Fan, Carpeted, Hypoallergenic, Laptop safe, Fire extinguisher, Ironing facilities

Media & Technology

Cable channels, Radio, TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Outdoor furniture, Balcony

Living Area

Sitting area, Sofa, Desk

View

Mountain view, View

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Sofa bed, Adapter, Feather pillow, Clothes rack, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Family Two Bed Room Suite with Garden Terrace
Room Type: Family
Room Size: 50 m2
4 Twin bed(s) Bed
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar

Bathroom

Guest bathroom, Slippers, Bathtub, Additional bathroom, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Shower, Shampoo, Private bathroom, Toilet

General

Heating, Key card access, Iron, Safe, Lockers, Trash cans, Smoke Alarm, Key access, Fan, Hardwood or parquet floors, Hypoallergenic, Laptop safe, Fire extinguisher, Ironing facilities

Media & Technology

Cable channels, Radio, TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Sofa, Desk

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

View

Mountain view, Garden view

Outdoors

Outdoor furniture, Terrace

Accessibility

Entire unit located on ground floor

Room Amenities

Sofa bed, Adapter, Feather pillow, Clothes rack, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Check Hotel Availability
Nightly rates from:
USD294
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